Last Updated: April 1, 2023

At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile recharge services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect information in several ways when you use our services:

Personal Data

When you register an account or perform a transaction, we may collect personally identifiable information, such as:

• Your name
• Email address
• Phone number
• Billing address
• Payment information
• Any other information you provide voluntarily

Usage Data

We may also collect information about how you access and use our website, including:

• Your IP address
• Browser type
• Pages you visit
• Time and date of your visit
• Time spent on those pages
• Device information

2. How We Use Your Information

The information we collect is used for various purposes, including:

• Processing your mobile recharge transactions
• Creating and managing your account
• Providing customer support
• Sending administrative information
• Sending promotional communications (with your consent)
• Improving our website and services
• Analyzing usage patterns and trends
• Detecting and preventing fraudulent transactions
• Complying with legal obligations

3. Disclosure of Your Information

We may share your information with third parties in certain situations:

Business Partners and Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our service is not directed to children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +971 52 123 4567
Address: Sheikh Zayed Road, Dubai, UAE